Policies & Procedures

Dedicated to Excellence and Transparency

At Willowbank Education, we uphold rigorous standards of practice, aligning ourselves with the stringent policies and procedures expected of specialist schools. Our commitment to excellence is unwavering, ensuring the highest quality of service despite operating as an engagement-only provision.

To foster transparency and enhance collaboration, all referring agencies and professionals are granted access to a designated "Stakeholders Area." In this secure space, essential documentation is conveniently organised and readily accessible, streamlining communication and information retrieval.

Furthermore, we prioritise open dialogue and understanding. Therefore, we provide referring professionals with comprehensive copies of our policies, accompanied by a detailed service-level agreement. These documents serve as a foundation for our collaborative efforts, outlining mutual expectations and commitments.

For inquiries or to request copies of our policies and procedures, please do not hesitate to contact us at admin@willowbankeducation.co.uk. We are dedicated to ensuring clarity, professionalism, and the highest standards of service in all our interactions.